We are waiting for the professionals to come and hook up the natural gas. That said, I have NEVER had a better experience assembling a product. This thing is machined to perfection. I could not believe how perfectly they did the machining. In addition, every single part is top quality, they did not cut any corners on the quality of the materials.

I love my Napoleon Prestige Pro 500 Grill - this is a great machine the Ferrari of all grill - I cook most of the time with the charcoal tray - the flavor and performance are the best

I've been using webers for a long time, when my old Genesis hit 10 years I decided it needed to be replaced. After much debate, I chose to go with the Napoleon.I just cooked for 60 on it and it handled it no problem. I also just used the rotisserie which worked great. I've done everything from ribs, burgers, steaks, dogs, brats, whole chickens, etc in it within the first few weeks. This thing is legit.It is as impressive to look at as it is to cook on. A serious head turner on the deck.Is it worth it? That's hard to justify... This is definitely a splurge, but if you do go for it you won't be disappointed.My only two complaints1). How in the world does it not come with a cover at this price point?2). There is no convenient place to store the rotisserie bar when not in use. I added some retaining clips to the back of my grill so I can store it behind the lid. Would be nice if there was something from the factory here.

BBQ is awesome for those who are looking for a high-end grilling experience. Manufacture put a lot of thought into the shipping crate for ease in removal & assembly.

Solidly built grill, came almost entirely assembled. Very, very heavy, so make sure you have a friend or two to help get it where you need it. Wheels do well enough to get you around, but the best part about this grill is how well it cooks.I've cooked a few steaks, roasts, vegetables (flat top add-on via BBQ Guys) and everything I've thrown at it has cooked well, evenly, and better than any grill I've used before. We cooked a standing rib roast via the rotisserie this past weekend, and WOW!!!!! I'm not sure I'm going to be able to cook it any other way going forward. It was perfect!Some of my favorite features include the interior lights for seeing food at night (or dark, cloudy days), the lit up knobs (red when on), the cooler feature for keeping marinades and beer cold, the bottle opener inside the door panel, the soft closing doors, and the meat temperature guide located on the interior side of the cooler lid. There's so many cool features, I can't name them all; however, having wavy grill marks tops the fun and cool list for me.Overall, the quality is superior, as is the performance. It is gorgeous and your neighbors will see it a mile away. If you are hesitant to pull the trigger on this Napoleon, let me put you at further ease... Presidential Lifetime Warranty... Not a FULL lifetime warranty, but it does cover some of the major components for life. After having my last grill rot out from the inside, I wanted a company who stood by their products... I'm happy to say, Napoleon has given me that assurance.NOTE: One thing to mention, be careful when putting in propane. The shelf slides out, but you need to pull the button to release the stand. I didn't realize it had a button and accidentally broke the plastic casing. It still works, but it's an easy thing to miss and a little annoying when everything else looks so perfect.